Good, as i expected
Stroll Spare Lid
Sale price£6.00
Regular price£12.00 (/)
Need a refresh?
Contact us if your product is within the 12-month warranty.
Is this the right lid for me?
The To Go lid only fits on To Go cups.
The Stroll lid fits on both Stroll and SpillSafe cups. Both collections have now been discontinued.
Dimensions
To Go lid height: 37mm in fully closed position
Stroll lid height: 30mm in fully closed position
Delivery
Next working day dispatch for all orders.
Tracked Shipping: Royal Mail. Signature on arrival required for some countries. 2-3 working days for UK orders.
Standard International Shipping: 3-15 working days via Royal Mail.
Express DHL International Shipping: 3-5 working days.
All taxes & duties are included for EU and UK shipments. Topl is not liable for taxes and duties in other regions.
Refund & exchange
Received a faulty product? No problem, we will replace it for you. Change of mind? You can return it to us within 14 days of purchase with a receipt. Personalised products will not be accepted for returns unless they are faulty. Click here for more info.
Designed to do more
Clever little details. Big daily wins.
Fill up to keep drinks hot & cold
Sip from any side
Stop spills with the splashguard
Lock and seal
This product is rated 4.7 of 5.0 stars.
It has received 35 reviews.
Customer Reviews
Overall rating: 4.8 / 5 from 241 reviews.
Love both the product and the company! The first one arrived slightly damaged. The customer service team responded brilliantly and sent me another. The cup itself is fantastic. Really great to drink from. Tea tastes great. Easy to clean. Absolutely would recommend everything about the experience.
I bought the tall charcoal cup and have had continuous problems with the lid - alternating between not going on properly (causing leaks) and not coming off (clear plastic section gets stuck). Then it was knocked off a low table in a coffee shop and the lid completely broke. Wondering whether the lid had a defect?? £12.00 to replace the charcoal section of the lid seems outrageous, so I have a Topl cup without lid going spare! Topl customer services were great - they have sent me a replacement lid. Very happy with the outcome as I loved the cup and I can now continue using it. Thank you Topl!
Store owner replied: Hi K, we are so sorry to hear about the problem you have with the lid. From what you described, this video might be useful to resolve the hiccup for you. Could you give it a try and let us know if you still have the problem? Our customer service team will be more than happy to process a replacemnet/exchange after verifying the defect. Here is the video - https://www.youtube.com/watch?v=eS3ChmCoWjA
Fantastic for taking my coffee on the road with me for work - the no spill is so far 100% effective! Love the design, it looks really stylish and feels of high quality. The addition of personalisation just makes it that much better. I would definitely recommend!
Store owner replied: Woohoo, thank you so much, Danni!
Lid broke after a week poor product
Great cup and love the engraving! 🤩
Love it
Love it
Store owner replied: Looks amazing! Thank you for the lovely review, Hanne.
First came across these in a Welcome Break service station. Loved the concept, and decided to get the new and improved version. Unfortunately, I’ve only had mine 2 days and already the finish is starting to come off. It hasn’t even left the house yet. Disappointing to see a product at this price point with a defect like this. Shame really, because the concept is great.
Store owner replied: Hi Stuart, we are sorry to hear. Please reach out to our customer service at hello@toplcup.com for a replacement if it's within 14 days of purchase.
Great cup, love it, much better than old topl,
Store owner replied: Thank you for your ongoing support, Sean!
Lid keeps separating top from bottom and plastic side cracked after 3 uses
Store owner replied: Thanks for your feedback, Rebecca, we are really sorry to hear this. That’s not the experience we want anyone to have. The lid is designed to be durable for everyday use, although, like most plastics, it can be vulnerable to knocks on hard surfaces. That said, it certainly shouldn’t be separating or cracking after just a few uses. We’d love to put this right for you. Please reach out to us at hello@toplcup.us with your details, and we’ll arrange a replacement straight away.
Brilliant
Store owner replied: Thank you, Kirsty. Enjoy :-)
Very practical and distinct product. Very respectful and secure communication with the stuf. Enjoying my warm drinks safely with TOPL. Thanks
Store owner replied: Thank you so much, Aya for the lovely review.
Thanks for the help in getting this resolved. Great customer service!
Store owner replied: Thanks for the review, Peter. We are glad to help!
Replacement lid working better than original bought together with cup. The first lid did not work correctly with opening and closing which was very frustrating. I had to put cup away and did not used for long time. Gave another chance and ordered new lid and this one so far working better. I should send it back my first purchase due to faulty. Cup is pretty and keep my drink warm enough though
Store owner replied: Thank you for the review, Angelika. We are sorry to hear the original lid did not work as expected and glad the hear the replacement is working much better.
Es perfectamente hermético, se nota la gran calidad de los materiales.
Store owner replied: Muchas gracias por los amables comentarios!
Fantastic customer service experience, went above and beyond with my replacement
Store owner replied: Thank you for the lovely review, Allan!
I love it! Very safe and useful. It was just what I need for everyday. Thank you
Store owner replied: Thank you for the feedback, Virginie. Great choice on the colour and engraving.
Great cup I love it. One little thing it had a smaal very hard and sharp paint dot on it, had to remove it otherwise I would cut my finger
Store owner replied: Hi Danny, great choice of color! We are sorry to hear about this metallic spot. Please reach out to us at hello@toplcup.us if you need further assistance with it.
Really excellent product, works really well and keeps everything lovely and hot. My wife loves it!
Store owner replied: That's fantastic to hear, thanks for sharing with us, Michael.
I totally love it. The best cup for coffee to go. Beautiful design and very pleasant materials. Exactly as described. The order came very fast in 4 days and this during the holiday season. Awesome I strongly recommend for every coffee lover
Store owner replied: Thank you so much for the kind review, Radka!
Great Love the personnalisation - but a bit expensive
Store owner replied: Hi Ge, thank you for the review. As a young brand, we are still building up to take advantage of economies of scale. We are grateful for your support.
Love the cup, keeps my drink long enough warm that I can travel with my drink and still enjoy it hot. Assembling after washing the cup had a small learning curve. Love the design, and it drinks very nicely.
Store owner replied: Hi Femke, thank you for the lovely review.
Amazing.. easy to use .. the glass on the top makes it special..
Store owner replied: Hi Mohamed, thank you so much for the review.
A big improvement on the previous plastic version.
Store owner replied: Hi Stephen, we are so happy that you like the upgrade!
Exactly what I expected! Love it!
Store owner replied: Yay! Thank you so much for the review :-)
The product works well, but the pink color is not as nice as it looked on the pictures online. Especially the lid, and the pink rubber that seals it, reminded us of a prosthetic device or an intimate toy.
Store owner replied: Hi Marion, thanks for the review and the creative interpretation of the Peach :-) We do have a similar colour to Peach, which is Rose.
The almond color is nicer and lighter than I thought from the pictures on the website.
Store owner replied: Hi Marion, thank you for the review. We are glad you are a fan of the Almond.
Amazing!
Store owner replied: Thank you so much, Telma
great to go mug
Store owner replied: Thanks, Henning, for the lovely review.
Very happy!
Store owner replied: If you are happy, we are happy!
Update: We have three cups. One for my business, one customised for my wife and one large new to-go and honestly, there's no need to look anywhere else for a coffee cup again. It's just perfect. The lids have changed over the years but that's just a sign that they're improving and listening. For that I'll always keep supporting and promoting.
Store owner replied: Hi Mohamed, thank you for the review and for being such a loyal customer throughout the years. We've taken on a lot of customer feedback for designing new products, with the aim to cater for more customers' needs like yours. The To Go range took us a year to design as a small team. As you have already pointed out, it's fantastic for those who wish to deep clean. The compromise we had to make was to use a different thread. It meant that the new lid wouldn't fit on the Stroll cup. All of our cups are made of stainless steel. You are more than welcome to recycle the cup at your local metal recycling facility to reduce your CO2 footprint. Our team will reach out via email to give a personal thank you.
Bought this cup for my girlfriend and she loves it. Says it's the best cup of it's kind she's ever had. Scott
Store owner replied: Good choice, Scott! Thanks for the glorious review.
Really pretty cup, good insulation
Store owner replied: Thank you for the review, Arendje.
Love the new design. And particularly love the new almond colour.
Very nice design...
Made my coffee cup order complete; love the concept. & grateful to the team for their support 🙏
I have to admit I’m a bit disappointed. I last ordered one of the older spill-safe cups back in December, so I hadn’t realised they’d since been replaced. I had assumed the new design offered the same spill-safe functionality, so it feels a bit misleading - especially since that was such a key feature I relied on.
Store owner replied: Hi Vina, our sincere apologies for causing the confusion. We had to sunset the SpillSafe collection due to shortages in raw materials. Please let us know if you spotted 'SpillSafe' written as a functionality on the Stroll collection anywhere as an error. We are happy to refund you for the product in that case.
Practical and easy to use !
Store owner replied: Thank you for the lovely feedback.
Very nice cup! Well designed and very good quality
Store owner replied: Thanks, Rozi! Enjoy.
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