Cookie Policy

Effective Date: 8 March 2023
Last Updated: 23 July 2025

1. Scope of this policy

This Cookie Policy applies to your use of the website www.toplcup.com (the Website), which is operated by topl ltd (we, us, or our). We use cookies to distinguish you from other users, enhance your experience, and improve our Website.

This policy should be read in conjunction with our Privacy Policy, which explains how we use personal data.

2. What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They are used to make websites work more efficiently, enhance functionality, and provide information to the site owners.

Some cookies are essential for the Website to operate, while others help us improve performance or deliver more relevant advertising.

Cookies generally do not identify you personally, but some may be linked to personal information you’ve provided. For more information, please refer to our Privacy Policy.

3. Types of cookies we use

We use the following categories of cookies on this Website:

Type Purpose
Strictly Necessary Required for the operation of the Website (e.g. shopping cart, login, and checkout functionality).
Functionality Enable enhanced features and remember your preferences (e.g. location, login status).
Performance / Analytics Help us understand visitor behaviour and improve the Website (e.g. page visits, time on site).
Targeting / Advertising Track browsing behaviour to display more relevant ads and measure campaign effectiveness.

A full list of cookies we use can be found in our Cookie Schedule (below).

4. Consent and control

When you first visit our Website, you will see a cookie banner asking for your consent to place non-essential cookies. You can choose to:

- Accept all cookies

- Reject non-essential cookies

- Customise your cookie preferences (if available)

You can also manage cookies through your browser settings. Most browsers allow you to block or delete cookies, but doing so may affect the Website’s functionality.

For more information, visit www.aboutcookies.org or check your browser's help section.

5. Third-party cookies

Some cookies are set by third parties, such as analytics providers (e.g. Google) and advertising platforms (e.g. Facebook, Klaviyo). These third parties may collect and use your data according to their own privacy and cookie policies.

You can opt out of interest-based advertising via:

- Google Ads Settings

- YourOnlineChoices

6. Changes to this policy

We may update this Cookie Policy from time to time. Changes will be posted on this page and, where appropriate, notified to you.

We recommend reviewing this page regularly to stay informed about how we use cookies.

7. Contact us

This Website is operated by topl ltd, a company registered in England and Wales under company number 13552357.

Registered address:
131 Finsbury Pavement, London, England, EC2A 1NT
Email: hello@toplcup.com

COOKIE SCHEDULE

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

Cookies that we use on the Website:

Strictly Necessary Cookies

These cookies are required for the website to function and cannot be switched off.

Cookie Name Purpose Duration
_shopify_essential Core functionality including shopping cart and checkout. Up to 2 years
_merchant_essential Supports core transaction functions. Up to 2 years
_shop_app_essential Ensures proper operation of the Shop app. Up to 3 months
_shopify_s Session management and checkout functionality. Session
_shopify_y Shopify analytics and store performance. 1 year
cart Maintains items in your shopping cart. Up to 1 month
cart_currency Remembers your cart currency. 1 week
secure_customer_sig Verifies customer login. 1 year
_landing_page Tracks landing pages to optimize navigation. 14 days
_orig_referrer Helps track origin of website visits. 14 days
shopify_pay_redirect Ensures redirect to correct checkout session. Short term

Functionality Cookies

These enhance site features and remember your settings or preferences.

Cookie Name Purpose Duration
localization Stores your language and region preferences. 14 days
logged_in Detects if a user is logged into a customer account. 90 days
master_device_id Helps identify returning devices securely. 1 year
keep_alive Maintains session activity during browsing. Session

Performance / Analytics Cookies

These help us understand how visitors use the website and improve performance.

Cookie Name Purpose Duration
_ga Google Analytics – identifies users. 2 years
_gid Google Analytics – tracks user behaviour across sessions. 1 day
_ga_MXFXFZ4W86 Google Analytics – tracks site usage. 2 months
_ga_ZXTQBRL1FL Google Analytics – tracks site usage. 2 months
_ga_W6NECZNE63 Google Analytics – tracks site usage. 2 months
_ga_E2RS7HT946 Google Analytics – tracks site usage. 2 months
_shopify_y Internal Shopify analytics. 1 year
kl_sessionid Tracks sessions in Klaviyo. 1 week
kl_test_cookie Used to test Klaviyo functionality. 1 day
_hp2_id.91017801 Heap Analytics – tracks sessions and user ID. 1 year+
_hp2_props.91017801 Heap Analytics – stores app-specific info. Varies

Targeting / Advertising Cookies

These cookies are used to deliver relevant advertisements and track ad performance.

Cookie Name Purpose Duration
_fbp Facebook Pixel – tracks users for retargeting. 3 months
_gcl_au Google Ads – stores ad click information. 3 months
_gcl_aw Google Ads – conversion tracking. 90 days
_gcl_gs Google Ads – campaign tracking. 30 days
_pin_unauth Pinterest tracking – anonymous user tracking. 2 months
apt.uid Klaviyo – tracks user identity for email campaigns. 3 months